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Get urgent dental care

What should I do if I have an urgent dental problem?

You should make an urgent dental appointment if you have:

•    Toothache that is so bad it causes pain that does not stop or ease with over-the-counter pain relief.
•    Swelling in the mouth or face, like abscesses or infections, that causes pain or fever.
•    Broken or knocked-out teeth.
•    Bleeding in the mouth after a dental procedure or injury that does not stop by itself. If bleeding cannot be controlled, you might need emergency care. 
•    Loose or broken fillings that cause pain. 
•    Heavy bleeding from gums.
•    Problems with the soft areas of the mouth, like cheeks or tongue. 
 
Urgent appointments are also available if you are worried about: 
•    Pain that does not go away but eases with over-the-counter pain relief. 
•    Minor trauma like a chipped tooth. 
•    Loose, broken or displaced crowns, bridges, veneers, posts, and fillings that do not cause pain.
•    Loose or broken dentures. 
•    Bleeding gums. 

 

There are 3 ways to get urgent NHS dental care. 

1. Contact an NHS dentist for urgent care

The first place to try is an NHS dentist. They provide urgent care appointments during their normal working hours.

You should contact your regular dentist if you have one or you can look for an NHS dentist at nhs.uk.

If you cannot get an appointment with a dentist, you can contact the services below for urgent care.

2. Book an appointment at an urgent dental access centre

 

Urgent dental access centres offer appointments to diagnose and treat urgent dental problems.

You can use an urgent dental access centre if:

  • you are not currently getting ongoing treatment from an NHS dentist
  • you cannot get an urgent appointment at an NHS dentist

Children and adults can use urgent dental access centres.

You can book your own appointment at one of the urgent dental access centres below.

Normal NHS charges and exemptions apply. 

Urgent dental access centres provide a limited number of urgent appointments Monday to Friday so only book if you need urgent care and will attend your appointment.

If you do not attend your appointment, it means someone else with an urgent dental problem cannot get help.

Urgent dental access centres do not provide routine care, like check-ups.

Centre Address   Appointments

Durham City Urgent Dental Access Centre

Framwellgate Dental Practice, 20-21 Front Street, Framwellgate Moor, DH1 5EJ

Book an appointment

Barnard Castle Urgent Dental Access Centre

The Castle Dental Practice, 39 Galgate, Barnard Castle, DL12 8EJ

Book an appointment

Peterlee Urgent Dental Access Centre

Castle Dene Dental Surgery, 9-11 Burnhope Way, Peterlee, SR8 1BT

Book an appointment

 

Centre Address    Appointments

Carlisle Urgent Dental Access Centre

Cumbria Health, 4 Wavell Drive, Carlisle, CA1 2SE

Please call Dental Direct on 01228 603900 to book an appointment

Whitehaven Urgent Dental Access Centre

SJ Smith, 3 Scotch Street, Whitehaven, Cumbria, CA28 7BL

Please call Dental Direct on 01228 603900 to book an appointment

Centre Address    Appointments

Alnwick Urgent Dental Access Centre

Genix Healthcare,
Unit 10, Cawledge Business Park, 10 Linnet Ct, Alnwick, NE66 2GD

Book an appointment

Blyth Urgent Dental Access Centre

My Dentist South, 323 Cowpen Road, Blyth, NE24 5EZ

Book an appointment

Hexham Urgent Dental Access Centre

Alpin Dental, Hexham, Northumberland, NE46 2EQ

Book an appointment

 

Centre Address    Appointments

Gateshead Urgent Dental Access Centre

ParkView Family Dental, 1 Park View, Sunderland Road, Felling, Gateshead, NE10 9ND

Book an appointment

Jarrow Urgent Dental Access Centre

Grange Road West Dental Practice, 6 Grange Road West, Jarrow, NE32 3JA

Book an appointment

Newcastle East Urgent Dental Access Centre

My Dentist East - Walker, 572 Welbeck Road, Newcastle upon Tyne, NE6 3AB

Book an appointment

Newcastle Outer West Urgent Dental Access Centre

The Dental Care Clinic, Stamfordham Road, Westerhope, Newcastle upon Tyne, NE5 2LH

Book an appointment

North Shields Urgent Dental Access Centre

North Shields Dental Practice, 24 Northumberland Square, North Shields, NE30 1PW

Book an appointment

South Shields Urgent Dental Access Centre

1a Dentist, 74 Fowler Street, South Shields, NE33 1PD

Book an appointment

Sunderland Central Urgent Dental Access Centre

Silver & Charlton, 50 John Street, Sunderland, SR1 1QH

Book an appointment

Sunderland North Urgent Dental Access Centre

Silver & Charlton, 1 Atkinson Road, Sunderland, SR6 9AR

Book an appointment

Centre Address    Appointments

Darlington Urgent Dental Access Centre

Burgess & Hyder, Firthmoor Community Centre 56 Burnside Road, Darlington, DL1 4SU

Book an appointment

Eston Urgent Dental Access Centres

Eston Dental Practice, 15 Jubilee Road, Eston, Middlesbrough, TS6 9EP

Book an appointment

Hartlepool Urgent Dental Access Centre

Bentley Mathieson Dentalcare, Stamford House, 22 Victoria Road, Hartlepool, TS26 8DD

Book an appointment

Middlesbrough East Urgent Dental Access Centre

My Dentist Middlesborough, Unit HB, Cleveland Retail Park, Skippers Lane Industrial Estate, Middlesbrough, TS6 6UX

Book an appointment

Middlesbrough West Urgent Dental Access Centre

Roman Road Dental, 61 Roman Road, Linthorpe, ​Middlesbrough, TS5 5PH

Book an appointment

Normanby Urgent Dental Access Centres

Normanby Dental Practice,13-17 High Street, Normanby, TS6 0NQ

Book an appointment

Stockton South Urgent Dental Access Centre

Yarm Lane Dental Practice, 59 Yarm Lane, Stockton-on-Tees, TS18 3DX

Book an appointment

 

3. Contact NHS 111 for urgent care

You should contact 111.nhs.uk or call 111 if you cannot find an urgent appointment with any of the NHS dental services above and you have:

  • Toothache that is so bad it causes pain that does not stop or ease with over-the-counter pain relief.
  • Swelling in the mouth or face, like abscesses or infections, that causes pain or fever.
  • Broken or knocked-out teeth.
  • Bleeding in the mouth after a dental procedure or injury that does not stop by itself. If bleeding cannot be controlled, you might need emergency care.
  • Loose or broken fillings that cause pain.
  • Heavy bleeding from gums.
  • Problems with the soft areas of the mouth, like cheeks or tongue. 

The NHS 111 health advisor will talk to you about your needs.

If you do not need help right away, we may give you advice on how to treat the problem yourself until you can get an appointment.

If you do need urgent help, we may be able to find you an appointment during normal working hours at an urgent dental access centre or at an out-of-hours treatment service.

 

Most general hospitals do not have an on-call dental service for dental pain so you should visit 111.nhs.uk or call 111 for emergency dental care.

You should only go to A&E or call 999 if you have:

  • Serious injuries to your face, mouth, jaw or teeth
  • Heavy bleeding from your mouth that will not stop
  • Severe swelling of your mouth, lips, throat or neck, and you are having difficulty breathing or opening one or both eyes
  • Any injury to your head or face that has caused you to lose consciousness, vomit, or have double vision

Pain relief

Get advice on how to treat toothache at home while you wait for an urgent dental appointment.